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Alex Lopez
Joined Oct 16, 2021
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Last activity Oct 16, 2021
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Latest activity by Alex Lopez
Alex Lopez created a post,
Post Feedback - Reporting and analytics (Explore)
Hi everyone,
It would be great to have a report showing the volume of calls and chats where an agent is able to respond to customer's query with only one interaction.
Thank you!
Posted Sep 07, 2021 · Alex Lopez
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