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Joann Gregoire's Avatar

Joann Gregoire

Joined Oct 16, 2021

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Last activity Oct 16, 2021

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Latest activity by Joann Gregoire

Joann Gregoire commented,

CommentHow to solve issues with the email channel

Hi there, my situation is that I receive the end user ticket and I can reply to them and they see my reply. But when the end user replies to the it goes to suspended ticket

Received from support address

is it the same issue?

View comment · Posted Oct 11, 2021 · Joann Gregoire

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