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James De Biasi
Joined Oct 16, 2021
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Last activity Dec 14, 2021
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Latest activity by James De Biasi
James De Biasi commented,
CommentGeneral questions and issues about tickets
Great post! Will adding a new automation to close all tickets greater than 'x' number of hours close tickets created before the automation was set up?
Our team needs to close tickets in a given group that are more than a week old. Wondering is this will help.
View comment · Posted Dec 14, 2021 · James De Biasi
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