Flora Chen

1. Web Widget
2. Web Widget documentation
3. Authenticating end users in messaging for the Web Widget and mobile SDK

Hi, Prakruti Hindia Mick O'Donnell Is there any update on this improvement in the ability to pass the email address for newly created users? We recently changed to messaging channel, this issue aff...

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• Flora Chen
• Created May 29, 2023 09:30
• 0 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Add Messaging Data to Chat API

Prakruti Hindia Hi, do you have a specific timeline on supporting APIs for messaging channels separately?

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• Flora Chen
• Created May 29, 2023 06:02
• 0 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Add Messaging Data to Chat API

Hi, is there any update on a timline for supporting APIs for messaging? 

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• Flora Chen
• Created May 17, 2023 05:47
• 0 votes

1. Community
2. Developer - Zendesk APIs
3. Chat Metrics for Messaging

Christopher Kennedy when will real-time Messaging APIs be available？ Do you have a specific time?

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• Flora Chen
• Created April 28, 2023 03:20
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Increase flow builder limit from 1000 step to 2000 step

Hi, our company also has many products and we have already reached the limit of 2000 steps. We think the common steps like "was this helpful" "transfer to agent" are repeatedly used in flow builder...

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• Flora Chen
• Edited April 24, 2023 08:16
• 1 vote