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Aaron Opatz-AbuAyed
Joined Nov 17, 2021
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Last activity Jul 23, 2024
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Latest activity by Aaron Opatz-AbuAyed
Aaron Opatz-AbuAyed commented,
Is there a way to add a sub-category? The reason this is needed instead of a sub-section is that Explore data filters for a Category will show all articles in that category, including all sections and sub sections. However, an Explore data filter for a section, will not show articles that exist in sub-sections.
View comment · Posted Sep 27, 2023 · Aaron Opatz-AbuAyed
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Aaron Opatz-AbuAyed commented,
Thank you! The "How to edit drop-down field design" post is just what I needed. I added the nesty-panel code to my style.css and was able to get the drop down size increased.
View comment · Posted May 02, 2023 · Aaron Opatz-AbuAyed
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Aaron Opatz-AbuAyed created a post,
I have some rather large dropdown lists and the tool defaults to a size that shows about 5 options to a user. Is there a way to increase the size of the dropdown UI so a user could see 10-15 options at a time to reduce scrolling? I've been able to utilize sub-categories to get all lists sizes to 15 or less.
Posted Apr 21, 2023 · Aaron Opatz-AbuAyed
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Aaron Opatz-AbuAyed created a post,
Zendesk Support has a default dashboard which shows the current number of Open and New tickets for my groups. I have been trying to find a way to show this value over time so I can monitor the overall workload on my teams during the day. Does anyone know how you can report on this value over time?
Posted Nov 17, 2021 · Aaron Opatz-AbuAyed
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