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Brandon

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Latest activity by Brandon
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    Brandon commented,

    Hi Rick, Apologies for the long delay. I have enabled account assumption, currently set to "one week." This issue has been present for at least the last few months, so any recent ticket should suff...

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    Brandon commented,

    I've had some clients reach out and explain that when they respond to an email (thus updating their ticket) they receive an additional email of their own message. This article states the following:...