Chris Sinclair

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3
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October 16, 2021 20:33
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October 16, 2021 17:50
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Activity overview

Latest activity by Chris Sinclair

Chris Sinclair commented, September 28, 2021 07:28
@..., It's not that I need to know how it works on the back end, I want the agent to see what option a user selected so we can use a different greeting. For example, if new starters got an option (...
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- Chris Sinclair
- Created September 28, 2021 07:28
- 0 votes
Chris Sinclair commented, August 31, 2021 01:18
Can the agent see which IVR option was selected before they pick up the call?
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- Chris Sinclair
- Created August 31, 2021 01:18
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