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Rey Magoncia
Joined Apr 09, 2023
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Last activity Apr 09, 2023
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Latest activity by Rey Magoncia
Rey Magoncia created a post,
Post Q&A - Talk and text
Hello there! I'm wondering if the report is accurate about agent missed call leg data. I'm showing some agents has 13-20 missed call leg counts per ticket. Does it mean that the agent missed a call from the same customer 13 times?
Posted Apr 09, 2023 · Rey Magoncia
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