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Moataz-Bellah Mishrif's Avatar

Moataz-Bellah Mishrif

Joined May 31, 2023

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Last activity Nov 14, 2023

Zendesk Luminary

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ACTIVITY OVERVIEW

Latest activity by Moataz-Bellah Mishrif

Moataz-Bellah Mishrif commented,

Community comment Feedback - Ticketing system (Support)

I am facing the same issue, I am up-voting this request to be included in a near future release

View comment · Posted Nov 14, 2023 · Moataz-Bellah Mishrif

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Moataz-Bellah Mishrif commented,

Community comment Q&A - Objects, workspaces, and rules

I have tested the Agent availability API and was able to set it to Online or Offline, but my request is that I need to set it based on a schedule in Zendesk

is there such a feature on the roadmap?

View comment · Posted Sep 12, 2023 · Moataz-Bellah Mishrif

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Moataz-Bellah Mishrif commented,

Community comment Feedback - Ticketing system (Support)

Hello

Is there any update on this, as I need to trigger an action (unassign tickets) at the start of a schedule?

 

Thanks

Moataz-Bellah Mishrif

View comment · Posted May 31, 2023 · Moataz-Bellah Mishrif

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