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Kaitlyn

Joined Apr 06, 2023

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Last activity Aug 02, 2023

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ACTIVITY OVERVIEW

Latest activity by Kaitlyn

Kaitlyn commented,

Community comment Feedback - Chat and Messaging (Chat)

I would love to have this feature.  Any update on when it might become available?

View comment · Posted Aug 02, 2023 · Kaitlyn

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Kaitlyn commented,

Community comment Feedback - Help Center (Guide)

I would love to have the ability to know what questions our customers are asking so we can continue to build out our helpdesk in more constructive ways.  Any update on when this will be available?

View comment · Posted Aug 02, 2023 · Kaitlyn

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Kaitlyn commented,

Community comment Feedback - Ticketing system (Support)

Hey there!  Unfortunately, the work around that Steve provided is not working for me either - Similar the issues Josh mentioned above.  

This is an essential function of our service that goes often missed by our team members due to not having an SLA time so it would be amazing to have SLA apply here. 

View comment · Posted Apr 06, 2023 · Kaitlyn

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