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Shirley Blaine's Avatar

Shirley Blaine

Joined Feb 17, 2022

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Last activity Dec 06, 2023

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ACTIVITY OVERVIEW

Latest activity by Shirley Blaine

Shirley Blaine commented,

CommentJira integration

Hi Kate, understood, and thank you for confirming.

View comment · Posted Nov 04, 2022 · Shirley Blaine

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Shirley Blaine commented,

CommentJira integration

Hello, not to create a Zendesk ticket from Jira.  To link to an existing Zendesk ticket, but do it from Jira side. 

View comment · Posted Nov 04, 2022 · Shirley Blaine

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Shirley Blaine commented,

CommentJira integration

Hi Zendesk, we have the jira integration in place and can create, link JIRA issues from the app in Zendesk as well as push comments both ways.  However, is there a way to link to a Zendesk ticket from the JIRA issue itself?  Seems can only link to a JIRA issue from the Zendesk ticket and not link to a Zendesk ticket from the JIRA issue?

Thanks in advance

View comment · Posted Nov 02, 2022 · Shirley Blaine

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Shirley Blaine commented,

CommentTicket management

Is there a way to get the ID for Requester, Primary email and organisation?

View comment · Posted Feb 17, 2022 · Shirley Blaine

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