James
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Total activity12
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Last activity
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Activity overview
Latest activity by James-
James commented,
Last update was a few weeks ago. In essence Zendesk isn't going to do anything to fix this. They also refused to provide a downgrade option for CKEditor which would act as a workaround. Looks like ...
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James commented,
Some of us are also tracking this issue here. https://support.zendesk.com/hc/en-us/community/posts/5401996043162-Mac-OS-text-replacements-shortcuts-not-working-in-latest-update-
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James commented,
Also seeing this issue. ~45% CPU and 2.5GB of memory after about 15 minutes of usage. M1 Mac w/ macOS 13.2.1 This can't be normal, right?
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James commented,
I received another update from them, and it seems like they found the actual issue. I've just heard back from the team and according to them, this is a known bug with the current/latest versions o...
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James commented,
Got a response today, and I feel like we're going backwards. 🤦♂️ I've received an update from our product experts and according to them, since the MacOS spellchecker is a feature outside of Zende...
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James commented,
I raised a ticket with support and was able to get a reply. Apologies for any inconvenience caused. Upon checking, our product development team has been made aware of this issue but is unable to o...
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James commented,
Confirming this is broken in both Safari and Brave running on macOS 13.2.1. Note: The feature works fine when replying here in the Community, just not in the agent interface.