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Mayra Cruz

Joined Nov 03, 2021

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Last activity Jan 22, 2025

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ACTIVITY OVERVIEW

Latest activity by Mayra Cruz

Mayra Cruz commented,

Community comment Feedback - Ticketing system (Support)

I came here to report the same bug. I am glad this is lined up to be fixed. Thank you.

View comment · Posted Jan 22, 2025 · Mayra Cruz

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Mayra Cruz commented,

CommentAccounts and billing

I am a billing admin and I can only see very old invoices, no invoices from 2022 at all.

View comment · Posted Jul 07, 2022 · Mayra Cruz

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Mayra Cruz commented,

CommentTicket automation and collaboration

This is what I see.

View comment · Posted Nov 10, 2021 · Mayra Cruz

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Mayra Cruz commented,

CommentTicket automation and collaboration

Hi @Josh, the option to enable side conversations is not present on my view in Ticket settings. So the instructions in the article don't help. Your link send me to the same article.

View comment · Edited Nov 09, 2021 · Mayra Cruz

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Mayra Cruz commented,

CommentTicket automation and collaboration

We have the Enterprise plan and cannot see the Side Conversation section on the Ticket Settings.

View comment · Posted Nov 03, 2021 · Mayra Cruz

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