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Ania Brych-Kadzinska's Avatar

Ania Brych-Kadzinska

Joined Oct 16, 2021

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Last activity Nov 24, 2021

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ACTIVITY OVERVIEW

Latest activity by Ania Brych-Kadzinska

Ania Brych-Kadzinska commented,

CommentAdditional ticket channels

I am the admin....

View comment · Posted Nov 11, 2021 · Ania Brych-Kadzinska

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Ania Brych-Kadzinska commented,

CommentAdditional ticket channels

so where does the end-user see it? 

I went to our support page and there is no drop-down menu to see two different brans help center. 

View comment · Posted Nov 04, 2021 · Ania Brych-Kadzinska

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Ania Brych-Kadzinska created a post,

Post Feedback - Ticketing system (Support)

Migrating and enabling agents workspace just got rid of these two features: much of the info we had during chat in chat dashboard is gone, 

Website Visitors in Chat Dashboard we could see and proactively reach out, gone, I mean, explain to me, how is a change that you're advertising as an improvement an actual improvement since you're literally getting rid of featureS? 

You've just stripped us from a tool that has been really valuable to us. I just don't get it. It was there already, just keep it!

This is really bad.

 

Posted Sep 30, 2021 · Ania Brych-Kadzinska

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