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Anjie Nambiar
Joined Oct 16, 2021
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Last activity Apr 27, 2022
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Latest activity by Anjie Nambiar
Anjie Nambiar commented,
Hi
We have 2 Zendesk instances with different domains and would like to integrate them into one slack instance. Is there a plan for when this update would be available?
View comment · Edited Apr 27, 2022 · Anjie Nambiar
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Anjie Nambiar commented,
Hi, this is great.
Is there a way to filter out agent views? and make sure that the stats report only signed-in users view (or other user segments we specify)
View comment · Posted Jan 31, 2022 · Anjie Nambiar
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Anjie Nambiar commented,
Hi Erin, yes I am. The metric 'Days between creating & view' works but not the 'Views within 30 days of creation'.
View comment · Posted Jan 10, 2022 · Anjie Nambiar
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Anjie Nambiar commented,
Hi I tried creating the metric Views within 30 days of creation but received an error.
View comment · Posted Jan 10, 2022 · Anjie Nambiar
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Anjie Nambiar commented,
This is extremely important and is really affecting our work.
View comment · Posted Dec 01, 2021 · Anjie Nambiar
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Anjie Nambiar commented,
upvoted!
View comment · Posted Aug 04, 2021 · Anjie Nambiar
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Anjie Nambiar created a post,
Is it possible to type in the drop-down ticket field so that end users can quickly get to the values they need, as opposed to scrolling endlessly?
Posted Aug 04, 2021 · Anjie Nambiar
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