Avery Tritch

1. Chat
2. ...
3. Zendesk messaging
4. Chat triggers in messaging

Hello on our current plan with Zendesk we are allowed to have two concurrent triggers enabled. When attempting to enable more it advises that our plan might need to be adjusted. However, I can't fi...

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• Avery Tritch
• Created September 09, 2021 20:33
• 0 votes

1. Support
2. ...
3. Channels
4. Using custom ticket fields and ticket forms with the Web Widget (Classic)

I don't have any option in Channel -> Widget to add Custom Ticket Fields to the Contact Form. Where can I activate this?

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• Avery Tritch
• Created August 26, 2021 16:34
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Answer Bot - Show transcript to Chat agents

I am having this same issue currently, has this been resolved for you @...

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• Avery Tritch
• Created June 04, 2021 16:11
• 0 votes