Pratik

1. Agent guide
2. Ticket automation and collaboration
3. Using generative AI to summarize and enhance ticket comments (EAP)

Can i know where to apply to try out this feature? Jakub Konik

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• Pratik
• Created July 18, 2023 19:24
• 0 votes

1. Apps and integrations
2. ...
3. Jira integration
4. Using the Zendesk Support for Jira integration

Hi Team, From a few days ago i am unable to add any comments via JIRA for the linked zendesk tickets. Have reached out to the zendesk support team but while they get back do we have a workaround fo...

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• Pratik
• Created June 08, 2022 15:38
• 0 votes