Andrew Smerek

I completely agree! I can't find my end users to initiate messages to them anymore with the new layout, but it's easy to see my team members (which I don't need to see or find). 

I only see "End Users" under "Configuration" in the "People" tab, which then only shows settings, not the end users themselves. Are we not going to have access to find our end users anymore? That's who we're trying to support, and it seems completely unintuitive (we're a software company and can't quickly figure this out).