Tamara Pascual Franquet
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Votes on activity by Tamara Pascual Franquet-
Maintain the condition of Required to Solved a ticket in the fields that are used in the triggers
Currently, the Required to Solved a ticket condition is only executed if the ticket is manually Solved. If you have fields with this condition and triggers and/or macros that have the action of clo...
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System Field in email
AnsweredHi! I would like to add more fields in the body email but not in ''content''. I want it in the same line as the system fields (Ticket #, Status, Requester...) Does anyone know where I can modify th...