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Aaron Fiber

Joined Dec 10, 2021

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Last activity Jan 21, 2022

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Aaron Fiber commented,

CommentWeb Widget (Classic) documentation

Is there a way to track the number of tickets that are submitted "Via Web Widget" in Zendesk Explore?

I have tried to use the metric of created tickets by forms. BUT the forms are used in other places than just the web widget so I can't trust that data I noticed that ticket will say "Via Web Widget" next to the requestor's information, so I want to know if I can track by that data point. 

View comment · Posted Dec 10, 2021 · Aaron Fiber

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