Niclas Kårlin

1. Community
2. Feedback - Ticketing System (Support)
3. Prioritize Bounced Email Notification

We can't implement our GDPR handling due to this missing.  We can't rely on customer logging in to the portal or creating tickets, we need to send Product Information news letters, so we can't dele...

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• Niclas Kårlin
• Created April 12, 2023 07:07
• 0 votes

1. Guide
2. ...
3. Supporting multiple languages in Help Center
4. Changing your help center design based on your end user language

Hello. It seems using assets is not supported in Dynamic content?Firefox says "Can't load image" and Chrome says: <img src="{{asset 'WeChat.jpg'}}"> instead of something like this: <img src="//them...

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• Niclas Kårlin
• Edited January 03, 2023 11:46
• 0 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Creating custom pages in the help center

Unfortunately we do not have permissions checks like those you describe. It is possible to use access JavaScript and call into e.g. the users REST API to get information about the current user. Ta...

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• Niclas Kårlin
• Created December 27, 2022 11:33
• 1 vote

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Creating custom pages in the help center

but the function seems to always think that the user is not signed in. This means I can't use this function. (I read about the script thing, but I have no knowledge of scripting.) A workaround I se...

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• Niclas Kårlin
• Created December 21, 2022 13:02
• 0 votes