JAM-Test Admin User

Hi Marine,

Thank you for your feedback, I have added it to the community.

Can you please explain more what you mean by "It's only possible to make all comments private at the moment."

Hi Team,

We are trying to integrate the "Zendesk Support for Jira" app in our Jira project to communicate with our support agencies' Zendesk Support account. This works fine for communication but it also shows us the internal notes of our agency, which they don't want us to see due to internal use.

 

This is blocking us to start using this app which saves us a lot of time using email or other applications to communicate and use multiple applications. We can do it all in one place. Can you please provide some options to hide it?

Hi, is there a way to hide internal notes from the comment type?

Hi, is there any option to hide internal notes from the comment type?