Naomi Twery
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Total activity12
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Last activity
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Activity overview
Latest activity by Naomi Twery-
Naomi Twery commented,
We have been using Zendesk Chat and are trying to test the chat function in the Agent Workspace in our sandbox. Does that also require separately turning on "social messaging"?
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Naomi Twery commented,
It would be great to be able to filter by SLA deadlines (and by custom fields that are not columns but are the basis for sorting tickets within the view). I also very much agree with the request to...
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Naomi Twery commented,
Has there been a solution to this request in the past year?
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Naomi Twery created a post,
New filtering option for views
I'm excited about the option to use filters instead of some of the separate personal views I have set up for particular SLA and ticket categories, but could the button for filtering be moved to the...
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Naomi Twery commented,
With the new editor, I seem to have lost the option to double-click a word to select it. This is noticeably slowing me down; is there any way to get that back?