dAVE Inden

It would be great to have an option for this via the API as well when creating a follow up ticket. An additional attribute (include_original_comments possibly?) to add for indicating the follow up comments should come over could be a nice way to control this. It could be a boolean (that defaults to false) and its use could look like this:

{

“ticket”: {

          "via_followup_source_id": 123,

          “include_original_comments”: true,

          “comment”: {

                    “body”: “Ticket comment example that is totally great”,

                    “author_id”: 456,

                    “public”: true

           }

     }

}