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Nadya Arabadzhieva
Joined Feb 12, 2025
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Last activity Feb 12, 2025
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Latest activity by Nadya Arabadzhieva
Nadya Arabadzhieva created a post,
Post Q&A - Apps and integrations
I want to send an e-mail to a recipient outside of Zendesk and I want to have the e-mail sent in the background from the main ticket without creating a side ticket. I want to add the tickets attachments to it and to have a specific subject that takes value from the organizational custom fields. I tried with a target and trigger, but I don't see an option to add the attachments. Any suggestions?
Posted Feb 12, 2025 · Nadya Arabadzhieva
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