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Annie Infante
Joined Sep 27, 2022
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Last activity Sep 27, 2022
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Latest activity by Annie Infante
Annie Infante commented,
CommentAdditional ticket channels
We experience latency issues whenever more than 2 tabs are open (which is unavoidable given the queue and need for after-chat work). All other tools open or sites that we navigate outside of Zendesk Agent Workspace are working as per usual. May I know what's causing this issue? Is this a known Zendesk limitation? Network and Hardware minimum requirements are met I believe but as long as we have more than 2 tabs open - problem starts. Can someone assist ?
View comment · Posted Sep 27, 2022 · Annie Infante
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