Tapcheck Support
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Activity overview
Latest activity by Tapcheck Support-
Tapcheck Support commented,
Hello - our company is looking to use user segments to gate our Zendesk Help Center. We would like to add all organizations to a single Segment. Why is the limit only 50 orgs per segment? Is there ...
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Tapcheck Support created a post,
How can I create a report in Zendesk Explore to show an agent's backlog over time?
AnsweredI am looking to create a report in explore showing the number of unsolved tickets assigned to an agent over time. How can this be created, and what metrics or attributes should be placed in the row...