Lindsay J. Kelley
-
Total activity6
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions3
Activity overview
Latest activity by Lindsay J. Kelley-
Lindsay J. Kelley created a post,
Having the ability to translate tickets without having to be a Chat
It would be more beneficial if every agent who works the tickets to be able to translate the language not just Chat agents. If a ticket gets escalated to someone who isn't in a Chat agent role then...
-
Lindsay J. Kelley created a post,
Ticket Field displaying in Explorer
It would be helpful if the support > ticket fields > field values will display in the reports you create with queries using the dynamic content. So instead of displaying awards_other it would displ...
-
Lindsay J. Kelley created a post,
Being able to edit tags
It would be helpful to be able to edit tags and it reflect on the tickets according. For example your company is name Apple but you change it to Slice, if would be helpful to automate the change in...