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Justin Beeler
Joined Sep 27, 2022
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Last activity Sep 30, 2022
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Latest activity by Justin Beeler
Justin Beeler commented,
Couldn't agree more! I don't see any reason why a Macro can't support open text box custom fields. If a user can type in whatever they want when they're on the ticket page, why is Zendesk saying that macros can only do pre-defined inputs??
View comment · Posted Sep 30, 2022 · Justin Beeler
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Justin Beeler commented,
I've been experiencing very high CPU usage from the Zendesk Agent tab I have open in Chrome for years. They desperately need to invest some time in the optimization of the Agent interface. I get that there's a lot going on, but not nearly as much going on as the CPU usage indicates. I keep activity monitor open half the time and kill the "Google Chrome (Renderer)" process that has 16-20% CPU usage. Each time, I play a little game and think to myself, wonder if it will be Zendesk this time - and guess what - it ALWAYS is.
View comment · Posted Sep 27, 2022 · Justin Beeler
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