Justin Beeler

1. Community
2. Feedback - Ticketing System (Support)
3. Feature request: ability to set text inputs on custom form fields through macros.

Couldn't agree more!  I don't see any reason why a Macro can't support open text box custom fields.  If a user can type in whatever they want when they're on the ticket page, why is Zendesk saying ...

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• Justin Beeler
• Created September 30, 2022 13:35
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. Which web browser for Agents to achieve lowest CPU usage and longest battery runtime?

I've been experiencing very high CPU usage from the Zendesk Agent tab I have open in Chrome for years.  They desperately need to invest some time in the optimization of the Agent interface.  I get ...

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• Justin Beeler
• Created September 27, 2022 12:35
• 1 vote