Joey Tabush
-
Total activity13
-
Last activity
-
Member since
-
Following1 user
-
Followed by0 users
-
Votes1
-
Subscriptions6
Activity overview
Latest activity by Joey Tabush-
Joey Tabush commented,
Nora You can use triggers to set a higher priority on your major brands. Omnichannel will distribute those higher priority ones first.
-
Joey Tabush commented,
Hi, is it possible to add an attribute to a my datatips which is not an element in my report? I see the instructions on how to add a hidden metric, but not an attribute. Thanks.
-
Joey Tabush commented,
ZZ Graeme Carmichael Your suggestion to use a dropdown custom field would work for me. Can you please elaborate or link me to an article on how to create Explore reports to track the changes? (spec...
-
Joey Tabush commented,
Is there a way to report on when a particular tag was added? In the example given in this article, triggering the macro would add the tag unique_macro_tag. I'm looking to create a report/dashboard ...
-
Joey Tabush commented,
This article states that Skilled-Based Routing is available to Professional plans (non-suite). Can you confirm this? I am on enterprise but do not have the ability to modify routing or add skill ba...
-
Joey Tabush commented,
I too am running into this issue. My Lite Users may have to be bumped down now to end-users (and lose all functionality that was needed as Lite Users), just because they are internal customers of ...