Gustavo Parra
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Total activity30
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Last activity
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Member since
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Activity overview
Latest activity by Gustavo Parra-
Gustavo Parra commented,
I could display various Time Zones on my dashboard using the Formula below. However, with the new update it broke...grrrr "" +DATE_FORMAT([Pacific Time Zone],"h:mm a") + ""+ " " + "" +WEEKDAY([Pac...
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Gustavo Parra commented,
The Backlog History dataset is useless due limited attributes available.
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Gustavo Parra commented,
We just noticed a bunch of our organizations failed to be created due to a sync issue. Not having alerts go out for this type of issue is truly unacceptable.
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Gustavo Parra commented,
I enabled Drill In in both the Report and Interaction Options, but people I share the dashboard with don't see the Drill In option when clicking on KPIs or any other numbers on the dash.
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Gustavo Parra created a post,
Getting Error Code 7 When in Drill In Mode
Getting this error when Drilling In on counts in a table. Any idea why?
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Gustavo Parra commented,
e-Services, how did you color-code your columns?
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Gustavo Parra commented,
I agree with Francis - the Backlog Dataset is practically useless if we are unable to further filter on more ticket data.
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Gustavo Parra commented,
Hi - can you please give an example of how you would add this formula for Response based SLAs?