Gustavo Parra

Total activity

18
Last activity

November 02, 2022 22:27
Member since

October 16, 2021 09:35
Following

0 users
Followed by

0 users
Votes

6
Subscriptions

6

Activity overview

Latest activity by Gustavo Parra

Gustavo Parra commented, November 02, 2022 22:27
We just noticed a bunch of our organizations failed to be created due to a sync issue. Not having alerts go out for this type of issue is truly unacceptable.
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- Gustavo Parra
- Created November 02, 2022 22:27
- 1 vote
Gustavo Parra commented, July 12, 2022 16:09
I enabled Drill In in both the Report and Interaction Options, but people I share the dashboard with don't see the Drill In option when clicking on KPIs or any other numbers on the dash.
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- Gustavo Parra
- Created July 12, 2022 16:09
- 0 votes
Gustavo Parra created a post, July 08, 2022 23:38
Getting Error Code 7 When in Drill In Mode
1. Community
2. Zendesk Suite Q&A
Getting this error when Drilling In on counts in a table. Any idea why?
- Gustavo Parra
- Created July 08, 2022 23:38
- 3 followers
- 1 comment
- 0 votes
Gustavo Parra commented, July 08, 2022 00:04
Yoram Dagan, how did you color-code your columns?
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- Gustavo Parra
- Created July 08, 2022 00:04
- 0 votes
Gustavo Parra commented, November 01, 2021 23:37
I agree with Francis - the Backlog Dataset is practically useless if we are unable to further filter on more ticket data.
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- Gustavo Parra
- Created November 01, 2021 23:37
- 2 votes
Gustavo Parra commented, October 08, 2021 06:12
Hi - can you please give an example of how you would add this formula for Response based SLAs?
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- Gustavo Parra
- Created October 08, 2021 06:12
- 0 votes

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