Jane Sullivan
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Total activity18
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes11
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Activity overview
Latest activity by Jane Sullivan-
Jane Sullivan commented,
We have just implemented our system and our business partners are getting our ticket numbers confused with their own ticket numbering system. It would be great to have the ability to add a prefix ...
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Jane Sullivan created a post,
Due Date displays as UTC date in UI
When I select the Due Date, if it is at a certain time of day, the date changes automatically to the next day according to the UTC date. We are in NZ so this is happening frequently. After the ti...
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Jane Sullivan commented,
Having a timestamp on a field is integral to our business. We are currently using the below regular expression for date/time format of: DD-MM-YY HH:MM\b(3[01]|[12][0-9]|0[1-9])-(1[0-2]|0[1-9])-[0-...
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Jane Sullivan commented,
Hi Jennifer. The instructions for changing the Agent brand don't work as there is no Subdomain section under Appearance > Branding. Can you please confirm the correct process?
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Jane Sullivan commented,
Hi Zendesk team. Do you have an update on the progress of this work please?