Elon (Yurii Martyniak)

1. Support
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4. HTML and Markdown used in dynamic content does not render in trigger emails or agent signatures

Hi Oliver. Here is an example: {{'Hello'}}, Some text...blablabla... you can download our app by clicking this link: <b><a href="Link example">Link</a></b> The point is that you should add Liquid c...

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• Elon (Yurii Martyniak)
• Created June 23, 2022 14:21
• 0 votes

1. Support
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3. Tickets
4. Where can I use Markdown and HTML in Zendesk Support?

Hi Andriy, We had the same problem and Zendesk support helped us a lot.As they have mentioned, you will need to add Liquid code to the dynamic content for the HTML to render correctly. Liquid code ...

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• Elon (Yurii Martyniak)
• Edited June 06, 2022 14:35
• 0 votes

1. Support
2. ...
3. Tickets
4. HTML and Markdown used in dynamic content does not render in trigger emails or agent signatures

Hi Sandra and Jason, We had the same problem and Zendesk support helped us a lot. As they have mentioned, you will need to add Liquid code to the dynamic content for the HTML to render correctly. L...

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• Elon (Yurii Martyniak)
• Created June 06, 2022 14:28
• 1 vote