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Sergi Salillas Albareda's Avatar

Sergi Salillas Albareda

Joined Aug 08, 2024

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Last activity Aug 08, 2024

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Latest activity by Sergi Salillas Albareda

Sergi Salillas Albareda commented,

CommentTicket automation and collaboration

I am a bit lost, how can an agent get a notification sent by mail when this agent gets @mentioned in an internal note? I built a trigger for it but mail does not get sent. There is a simpler way? 

View comment · Posted Aug 08, 2024 · Sergi Salillas Albareda

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