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Bilyana Ivanova

Joined Oct 16, 2021

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Last activity Oct 16, 2021

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Bilyana Ivanova commented,

CommentTicket basics

Is there a way to sort by requester? We get a lot of repetitive messages (error reports) and sometimes the requesters send more than one. I need to know how many reports there are and was wondering if there is a way to either:
1. exclude messages from same requesters to leave only one request shown per requester OR

2. sort by requester names so I could at least have a chance of counting through when same names are shows in clusters.

View comment · Posted Aug 18, 2021 · Bilyana Ivanova

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