Aaron Miller
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Total activity22
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Aaron Miller-
Aaron Miller commented,
I just tried to turn this on and I'm getting a message that says our account doesn't have enough macro data to turn on suggested macros. Is this a bug? Because many of us use macros regularly, an...
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Aaron Miller commented,
Thanks for the update, Scott! Looking forward to hearing more as things progress!
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Aaron Miller commented,
I second that! Fantastic, thank you!
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Aaron Miller commented,
That is fantastic, thank you so much!
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Aaron Miller commented,
Hello all, just wondering if it's possible to change the text color of a hyperlink in one spot of an article. I have a KB that's color-coded and the default color we've set looks yucky. It's not ...
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Aaron Miller commented,
Even once every 15 minutes or 10 minutes would be a massive improvement for a lot of us.
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Aaron Miller commented,
Hi Dave, I did see that, but the four-month-old comment about SLA functionality being a priority this year doesn't inspire much confidence in a five-year-old thread as we move into the fourth quart...
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Aaron Miller commented,
This feels a little like shouting into the void at his point, but I will add that our support team also needs more granular SLA timing. We have a 2-hour SLA, so being notified halfway through is n...
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Aaron Miller commented,
Hello Dave, Absolutely! And Content Cues sounds like it would be a great feature, but we cannot use it, unfortunately. Below is the support workspace page that I am referring to. It allows us to ...
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Aaron Miller created a post,
Querying Search Strings and other Search Data from the Knowledge Base
CompletedHello! There is some basic string reporting within the Support workspace if you click on Reporting, but unfortunately the data there is pretty rigid in its use and how it is displayed. Is there an...