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Stacey
Joined Oct 16, 2021
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Last activity Aug 17, 2023
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Latest activity by Stacey
Stacey commented,
Looks like there is still no movement on this request after a year?
View comment · Posted Aug 17, 2023 · Stacey
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Stacey commented,
Is there any way to set all incoming customer tickets as "question" type?
View comment · Posted Feb 01, 2022 · Stacey
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Stacey commented,
I have seen agents utilize the search function and filter by "new" status tickets to choose which tickets to answer. Is there any way to limit the search function to prevent this type of behavior?
View comment · Posted Jan 12, 2022 · Stacey
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