Luca Baldini
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Last activity
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Recent activity by Luca Baldini-
This redirection works only for anonymous requests. If the user is logged in he ends up in the window of his open request. Is there any way to do the redirection even if logged in?
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thanks a lot, it works!
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Ehy Vlad! Do you know how I can change the text of the mandatory field error notification?
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Thank you very much Serge!
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Hi e.campus, my technicians have built a custom code to solve the problem. We used the code written by Eric. Zendesk does not have settings to manage open and closed departments or direct chats to ...
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Hi Dane, I have disabled the contact form, I have disabled the offline chat form, but in the widget the offline form is shown (the specific department of the widget indicated by the API is offline)...
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Hi Tipene Hughes, Unfortunately, the service doesn't help me because they say they haven't made any changes and it's always been that way. This is not correct, because for 3 months everything worke...
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Anyone who can please help me or is this a bug?
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Before it was enough to insert this API and everything worked correctly:chat: { departments: { enabled: ['GROUP1'], select: 'GROUP1' } }The chat button would on...
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Hi Tipene, I have the same problem. The "enable department" command is not working properly ( until last week it was working). This causes us a series of problems because if the department is clos...