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Brandon Martus
Joined Oct 28, 2021
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Last activity Aug 06, 2024
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Latest activity by Brandon Martus
Brandon Martus commented,
+1
We also need the ability to be able to ban abusive users.
View comment · Posted Aug 06, 2024 · Brandon Martus
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Brandon Martus commented,
We would very much like to create triggers based on CC email addresses.
Sometimes people are responding to a customer outside of Zendesk, but also CC'ing our main support email, which doesn't get picked up by our normal email routing (which is based on Received At).
View comment · Posted Aug 10, 2022 · Brandon Martus
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Brandon Martus commented,
We would very much like to create triggers based on CC email addresses.
Sometimes people are responding to a customer outside of Zendesk, but also CC'ing our main support email, which doesn't get picked up by our normal email routing (which is based on Received At).
View comment · Posted Aug 10, 2022 · Brandon Martus
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