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Henry Palmroos

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Latest activity by Henry Palmroos
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    Henry Palmroos commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Sending one email to two support addresses

    We even hired an outside consultant to help us, unfortunately they were unable to resolve these technical issues which wasn't much an suprise for me, but hey, we are desperate :(. They had some ide...

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    • Henry Palmroos
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    Henry Palmroos created a post,

    Sending one email to two support addresses

    Answered
    1. Community
    2. Zendesk Suite Q&A

    Hi! We have a problem, when user sends an email containing two or more support addresses in the same message, ticket gets created only for the first support address. There is no indication (that I ...

    • Henry Palmroos
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    • 12 comments
    • 8 votes