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Info

Joined Nov 22, 2022

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Last activity Dec 12, 2022

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ACTIVITY OVERVIEW

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Info commented,

CommentEnd users and organizations

Hello,

Can I also add my end user list to the Zendesk Chat? And make sure that a customer who's logged in to my website, is directly identified when they start chatting? I don't like having to ask for their contact details while they are logged in already. 

Thanks!

View comment · Posted Dec 12, 2022 · Info

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Info created a post,

Post Feedback - Help Center (Guide)

My Zendesk Guide is in five different languages. When I go to 'Guide admin' and then to 'Arrange articles' and then 'Sections', I can't get an overview per language. So when the Dutch team wants to arrange their sections, the sections in all the other languages are in the same list, which is very confusing. It would be great if it was possible to filter this list by language (which is possible in 'Manage articles'). 

 

Thanks!

Posted Dec 12, 2022 · Info

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Info commented,

Community comment Q&A - Help center and community

Is it possible to NOT show the 'last updated date' in the articles? 

View comment · Posted Nov 22, 2022 · Info

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