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Nikolai Norman Andersen
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Nikolai Norman Andersen
Nikolai Norman Andersen commented,
Community comment Feedback - Chat and Messaging (Chat)
The whole session information (IP, browser, location etc) would be useful to have in the Agent Workspace. We use it to provide technical support.
It's great that the verified icon from the authentication (JWT) carries over, but the external_id should be available as well.
View comment · Posted Jul 02, 2021 · Nikolai Norman Andersen
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