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Ferenc Bartha

Joined Mar 21, 2022

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Last activity Mar 24, 2022

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Latest activity by Ferenc Bartha

Ferenc Bartha commented,

CommentReporting and analytics for help center

@... - thanks for the response.
Sadly that dataset is not available in our Explorer at the moment.
I do think there are many parameters missing from the default KB dataset. - For example, even categories are missing (aka. you can't tell in which category an article is in - for an analysis), and the update / publish dates, published by, etc.
By any chance, you guys could consider extending the dataset with some of the really basic parameters that are missing from it right now.

View comment · Posted Mar 24, 2022 · Ferenc Bartha

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Ferenc Bartha commented,

CommentReporting and analytics for help center

Hi ZD team,

I'm working on setting up a KB maintenance and update process, but I can't find some key metrics /attributes in the default Explorer (Guide -> Knowledge Base) dataset.
Attributes like:
- Article Updated or Published timestamp
- Last updated by
Basically, I am looking for some maintenance-related attributes. How can I add them?

View comment · Posted Mar 21, 2022 · Ferenc Bartha

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