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Mimi Le

Joined Nov 25, 2021

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Last activity Nov 25, 2021

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Latest activity by Mimi Le

Mimi Le commented,

CommentTicket basics

Hey! 

When using Play, some of our team members are noticing that they are landing on the same tickets even when it's been submitted as Open to their personal queue. We're under the impression that if you "take it" and "submit as Open", this should remove the ticket from a general queue and no one should be landing on that ticket. Do you know what could be causing the overlap in this?

View comment · Posted Nov 25, 2021 · Mimi Le

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