
Jonathan Perel
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Total activity14
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Last activity
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Activity overview
Latest activity by Jonathan Perel-
Jonathan Perel commented,
They have a “Custom ticket field change events” in the Support App API, but no way to trigger on a changed custom menu field. Seems like some very basic missing functionality. I wouldn’t hold my br...
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Jonathan Perel commented,
Another important feature which Zendesk won't implement.
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Jonathan Perel commented,
This should be easy to implement. Not sure why it hasn't been done yet.
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Jonathan Perel commented,
upvote
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Jonathan Perel commented,
Any update? This is a serious issue for many of our support techs.