Michael Fecht

1. Zendesk updates
2. Announcements
3. [OPEN BETA] Announcing custom fields filtering in the new request list experience

Hi Gorka Cardona-Lauridsen,  thank you very much for the update. It is very helpful for our customers. Especially the new window to choose the fields to be displayed. Although I fully agree with Ra...

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• Michael Fecht
• Created February 06, 2023 12:53
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Ticket export tool for End-users (Export tickets by organization)

Our bigger customers and business partners have requested this feature. What is the problem? End users have no opportunity to export a list of their requests. Why is it a problem?Some of our end u...

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• Michael Fecht
• Created June 24, 2022 06:04
• 2 votes