Susann (Sue) Philbrook
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Last activity
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Activity overview
Latest activity by Susann (Sue) Philbrook-
Susann (Sue) Philbrook commented,
When are the editing features for content blocks (as well as articles) going to be improved?
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Susann (Sue) Philbrook commented,
Exactly part of our problem with content blocks. We have 5 brands for a total of over 3,000 articles. This was a nightmare due to the ZenDesk change that caused so many In Progress (draft) articles...
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Susann (Sue) Philbrook commented,
Hello, It's mid 2022. Content blocks should not create "In Progress" drafts that need to be manually published. If you have used a single content block in the 200 article max, that is 200 articles ...
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Susann (Sue) Philbrook commented,
We use queries to produce reports of all articles within a brand. It allows use for further sort by section, etc. Since we have 5 different brands (or libraries of articles), we also use this repor...