Patrick Kloiber

1. Community
2. Feedback - Ticketing System (Support)
3. I should be able to create a view for the tickets I'm CC'd on

I reviewed your top 3 competitors via trials and they all allow this feature.  Do we need to get Zendesk Sales Management involved to get a reply on this feature/functionality gap post?

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• Patrick Kloiber
• Created February 23, 2023 13:37
• 3 votes

1. Community
2. Feedback - Ticketing System (Support)
3. I should be able to create a view for the tickets I'm CC'd on

Yes I agree, Zendesk please prioritize.  What else are you working on that is more important than this?

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• Patrick Kloiber
• Created November 16, 2022 12:33
• 3 votes