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Hunter Morrison
Joined Jul 02, 2024
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Last activity Sep 23, 2024
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Latest activity by Hunter Morrison
Hunter Morrison commented,
Is there any news on this request? Like many others above, we require this feature for our customers.
View comment · Posted Sep 23, 2024 · Hunter Morrison
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Hunter Morrison commented,
Hi there,
Are we able to set automations to only alert within the business hours they are checking against? I have created one that checks for tickets that have been in an Open or New status for more than 6 business hours. However, it often fires late at night after the set business hours with no explanation as to why.
View comment · Posted Jul 11, 2024 · Hunter Morrison
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Hunter Morrison commented,
Can this be done with SSO enabled for the org? We continue to get an authentication error here.
View comment · Posted Jul 02, 2024 · Hunter Morrison
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